Barbanera Marine Privacy Policy

When you message us to hire a vessel ranging from 33 ft to 164 ft, we process only the personal details necessary to handle your request. This includes your name, contact details, preferred charter dates, selected departure point, and group size up to 90 guests. We also note any specific requests you choose to share, such as catering menus, fishing tackle, water sports equipment, or car transfers. We do not ask for or collect passport or identity document details for your booking. If you elect to pay the 30 % deposit to hold your date, payment transaction records are managed securely.

You have the right to request access to the personal information we hold about you, request corrections to inaccurate details, or ask us to delete your personal communication history. Because we do not use email or contact forms on our website, all privacy requests and communication are handled directly via messaging. To exercise your data rights or ask questions about our privacy practices, click the WhatsApp button on the page to start a conversation with our team during our operating hours of 9:00–23:00 GST.

We use your details exclusively to organize your charter and coordinate onboard inclusions like your licensed captain and crew, fuel, towels, and soft drinks. Your information allows us to arrange requested add-ons such as catering, sound systems, or water sports, and to send chat updates. Operating hours are 9:00–23:00 GST daily, and we aim to reply in the chat within 15 minutes. If bad weather prevents sailing, we use your contact information to coordinate a new date or issue a full refund as you prefer. We do not use your information to send unsolicited marketing messages.

Our website uses standard technical cookies and basic analytics tools to monitor overall site performance and ensure correct display of hourly charter prices, which range from 600 AED to 18,900 AED including VAT. These cookies collect anonymised technical data such as browser type, device specifications, and page navigation paths. They do not store personal details or track your online activity outside our domain. You can adjust your browser settings to block or delete cookies at any time, though some website features may not function as intended without essential cookies enabled.